Return & Refund Policy

At Playzio Kids, we strive to deliver high-quality products that meet your expectations. If you are not fully satisfied with your purchase, we offer a simple and transparent return and refund process.

Eligibility for Returns

Returns can be requested within 7 days of delivery under the following conditions:

• The product is damaged, defective, or received in poor condition
• An incorrect item has been delivered
• The product is incomplete or does not match the description

The product must be unused and returned in its original packaging with all included items.

Non-Returnable Conditions

• Products that have been used or handled after delivery
• Items returned without original packaging or missing components
• Requests raised after the 7-day return period
• Minor variations in color or design due to screen differences

Return Process

• Contact our support team via email or WhatsApp
• Provide your order details along with product images or video
• Our team will review and respond within 24 to 48 hours
• Approved requests will be processed for pickup or return instructions

We aim to ensure a smooth and efficient return experience.

Refund Policy

• Refunds are processed within 5 to 7 business days after approval
• The amount will be credited to the original payment method
• For Cash on Delivery orders, refunds will be issued via bank transfer or UPI
• In certain cases, store credit may be provided

Important Information

• An unboxing video may be required for damage claims
• Processing time may vary depending on banking partners
• Shipping charges are non-refundable unless the product is defective
• Playzio Kids reserves the right to approve or decline return requests

Contact Information

For any queries or assistance, please contact us:
Email: support@playzio.shop
Website: https://playzio.shop
Location: Uttar Pradesh, India

Playzio Kids is committed to providing a reliable and trustworthy shopping experience.